Palam Vihar connects to NH-48 and the Dwarka Expressway via Atul Kataria Chowk, about 6 km away. Gurgaon Railway Station is roughly 5-6 km by road, and Indira Gandhi International Airport is about 15 km via NH-48, reachable in under 30 minutes in light traffic.

The nearest metro access today is Delhi's Dwarka Sector 21 station; a new Gurugram Metro line (Millennium City Centre-Cyber City, with a Dwarka Expressway spur) under construction is planned to serve old-city neighbourhoods including Palam Vihar. Autos, cabs and city buses operate within and around the colony.

Palam Vihar functions as a fairly self-contained education hub, home to a dense cluster of CBSE-affiliated schools such as DPSG (Delhi Public School Society Gurugram), The Maurya School, GEMS International School, New Cambridge Public School, Swiss Cottage School and Diksha School, plus preschools like Maple Bear and Gyaananda Junior.

This concentration of established schools within walking or short driving distance is consistently cited by residents and portals as one of the locality's core strengths.

Palam Vihar is a residential locality with no manufacturing or industrial zones of its own, but it lies about 6 km from Udyog Vihar - one of Gurugram's oldest and largest industrial, manufacturing and IT/services hubs - and roughly 8 km from DLF Cyber City.

Within the colony, healthcare is a significant presence: Park Hospital (Park Medi World/Umkal Health Care), a 225-bed flagship facility, is adding 100 beds as 'Park Hospital Platinum', due to open in November 2026.

Palam Vihar itself has no major tourist attractions, being a purely residential colony. It lies within Gurugram district, which is home to the Sultanpur National Park & Bird Sanctuary, about 15 km from Gurgaon on the Gurgaon-Farrukh Nagar Road - a wetland reserve with watchtowers and an interpretation centre that draws roughly 90 migratory bird species each winter, per Haryana Tourism.

Delhi's heritage sites and other Gurugram attractions are reachable within a short drive via NH-48/Dwarka Expressway.

Local entertainment and retail in Palam Vihar centre on community markets and shopping complexes such as Ansal Plaza, Palam Triangle and Palam Vyapar Kendra, along with weekend bazaars and small cafes around the central market that keep the colony lively in the evenings.

Larger malls, multiplexes and the wider entertainment/retail belt along MG Road and Ambience Mall are a short drive away in central Gurugram.

Palam Vihar has mature physical infrastructure - wide internal roads, parks, community markets and established drainage - dating to its early development, though ageing pipelines and road surfaces need recurring upkeep.

The Municipal Corporation of Gurugram has approved a Rs 88.35 crore package covering Palam Vihar for road repair, stormwater-drain linking, door-to-door waste collection and sewage-line cleaning, and separately a citywide Rs 282 crore, 45-project package (over 70% for roads) that includes Palam Vihar.