Terms & Conditions

ROI India Private Limited (the "Company", "We", "Us", "Our", or "Realty of India") and you (the "User", "Subscriber", or "You") enter into a legally binding agreement regarding the use of the web application, mobile application, and website www.realtyofindia.com (the "Site"), its sub-domains, APIs, embeddable widgets, and any other service that the Company provides or is thought to provide, including but not limited to the delivery of content, listings, leads, broker-match recommendations, advertising, and related digital products via the Site, any mobile device, or any other device connected to the internet (collectively, the "Service" or "Services").

The following Terms & Conditions, which are incorporated herein by reference along with the Company's Privacy Policy, Disclaimer, Cancellation & Refund Policy, Content Policy, and any other policy published on the Site from time to time (collectively, these "Terms"), govern how you use the Site, its Services, and its tools. You agree to a contract with the Platform's owner, ROI India Private Limited (Realty of India), simply by accessing, browsing, registering on, or using the Site or any of the Services. Your legally binding responsibilities with ROI India Private Limited are outlined in these Terms, which also include the policies. Therefore, it is essential that you familiarize yourself with and understand every aspect of these Terms before using the Platform.

Use of any of the Services that We offer through the Platform, including without limitation broker profiles, listings, leads, advertisements, ROI Verified tier badging, Companies catalog, Office Affiliation, product reviews, seller reviews, ad spots, and any other module added from time to time, is subject to the rules, policies, and terms and conditions that apply to that Service, all of which are deemed incorporated into these Terms and considered part and parcel of them.

ROI India Private Limited's Terms are subject to change at any time, and any modifications will become operative as soon as they are published on the Site. Your continued use of realtyofindia.com will be regarded as final confirmation that you accept the Terms as updated, and you are encouraged to regularly review the updated Terms to stay informed of any changes. Without providing Users with prior notice, ROI India Private Limited retains the right to suspend operations for maintenance, support, technology advancements, content updates, or any other reason whatsoever.

I. Defined Terms

Unless otherwise noted, the following definitions will apply to capitalized words used in these Terms:

An "Agreement" is defined as the completed application form, any supporting documentation, and these Terms. It will be deemed to have been executed in New Delhi, India.
The "Company" refers to ROI India Private Limited, a company incorporated under the Companies Act, 2013, having its principal office at Third Floor, Serenia Co-working Spaces, IHDP Business Park, F-7, Sector 127, Noida, Uttar Pradesh 201303, including a unit for the Company's website, realtyofindia.com, and its mobile applications.
The "Date of Commencement" is the date on which the User's application for the Service is accepted, the User registers on the Site, or the User makes payment for any paid Service, whichever is earliest.
The "Date of Termination" refers to the expiration date specified in any notification, letter of termination, or the expected end date of the Services.
The URL "realtyofindia.com" refers to the Company's website at www.realtyofindia.com and any mobile or web application operated by the Company.
Information and an explanation of the Services that the Company provides to the User are occasionally featured on the realtyofindia.com website and mobile applications.
The database that holds all of the information and details that the User submitted during the initial application and subscription procedure, including subsequent updates, is called "Registration Data." This comprises the User's name, phone number, account information, mailing address, email address, KYC documentation, and other onboarding fields.
The terms "ROI Verified", "Market Broker", "Direct Owner", and "Office Owner" refer to internal classification tiers maintained by the Company in respect of brokers, owners, and partners. The conferral, maintenance, suspension, or revocation of any such tier is entirely at the Company's discretion and confers no rights enforceable against the Company.
In addition to the signatory whose details are on the application form, the word "User" will also refer to any individual or corporate subscriber to the Services, as well as their successors and permitted assignees, who are Advertisers, Brokers, Owners, Buyers, Tenants, Browsers, Partners, Channel Partners, or Visitors. Furthermore, "User" or "You" refers to either an individual or a group of individuals who use the Company's Services to host, publish, share, list, transact, view, present, or upload data or views.
When the context permits or demands it, words that refer to the masculine also refer to the feminine, and the singular also refers to the plural, and vice versa. Words that import persons include individuals, bodies corporate, and unincorporated.

II. Term

These Terms will remain in full force and effect as long as the User accesses the Site and uses the Company's Services, and they will continue to constitute a legally enforceable agreement between the Parties. Sections relating to limitation of liability, indemnity, intellectual property, confidentiality, governing law, jurisdiction, and survival shall survive any termination of these Terms.

III. Services

Through its Platform, the Company offers a variety of internet-based services, which include:

Publishing a User profile, broker profile, company page, or listing for the sale or rental of real estate, along with associated services.
Discovery of properties, brokers, projects, and localities using realtyofindia.com and its online resources, including search, ranking, recommendations, and conversational interfaces.
Use of WhatsApp, SMS, email, and in-app notifications to list directly from your phone, receive leads, receive horoscope and engagement content, and otherwise interact with the Services.
Lead distribution to brokers and partners on the Platform, including via automated match algorithms.
The ROI Verified tier and Companies catalog, including the verification of memberships, registrations, and affiliations on a best-efforts basis.
The ROI Muhurat module, including the display of automated zodiac-based content on broker dashboards.
Advertising products, including but not limited to Ad Spots, sponsored placements, premium ranking, and lead-pack subscriptions.

The Services are available for purchase using a variety of available payment options. Specific policies of sale, such as subscription costs, payment and refund policies, cancellation policies, etc., will also regulate the acquisition of Services. The Company reserves the absolute right to add, alter, suspend, or withdraw any Service or feature at any time without prior notice or liability of any kind.

IV. Eligibility

In addition to being able to enter, perform, and abide by these Terms, you hereby represent and warrant to the Company that you are at least eighteen (18) years of age and that you are competent to enter into a valid and enforceable contract under the Indian Contract Act, 1872. Persons under the age of 18 are not permitted to register or transact on the Site, and any such registration or transaction shall be void ab initio. Before uploading any content, leaving a comment, submitting a lead, or using the Site for any other purpose, you agree to register and provide your information, which includes your full name, age, email address, residential address, phone number, and any other information requested at onboarding.

V. Listings

It is entirely up to the User to confirm the accuracy, reliability, and authenticity of any listing made on realtyofindia.com. Any fraud, cheating, misrepresentation, or other loss that may result from a false or inaccurate listing will not be attributed to realtyofindia.com or the Company in any manner, either directly or indirectly.
The Company reserves the right to migrate, segment, reclassify, or restrict listings (including but not limited to PG, co-living, rental, resale, new launch, commercial, and pre-launch listings) at any time, and to apply different rules and pricing to different categories without prior notice.
The Company may, at its sole discretion, require the User to complete KYC, RERA verification, company-affiliation verification, or other onboarding steps before publishing or continuing to display a listing.
The User consents that the Company may, at its discretion, source, ingest, aggregate, display, enrich, or republish listings, project data, broker profiles, company information, photographs, brochures, logos, and other content from authorised partners, advertisers, RERA portals, and other sources. The Company makes no representation or warranty as to the accuracy of any such content.
The User authorises the Company to enrich, normalise, geocode, deduplicate, watermark, transcode, transform, and translate any content (including photographs and brochures) submitted by the User as part of operating the Service.

VI. Subscription Fees

Subscription fee obligations will start to accumulate on the Date of Commencement.
This clause does not apply to individual Users who use or upload information on the Site with the intention of purchasing real estate, unless the Company modifies its policy at its discretion.
Plan pricing, lead-pack pricing, ad-spot pricing, listing-credit pricing, and badge-fee pricing are subject to revision at any time at the Company's sole discretion. New pricing takes effect immediately on publication and applies prospectively to all renewals and new purchases.

VII. Payment & Strict No-Refund Policy

All fees, charges, subscriptions, and payments made to the Company are strictly non-refundable, non-transferable, non-exchangeable, and non-creditable, under any circumstances whatsoever. By making any payment to the Company, the User irrevocably waives any right, statutory or otherwise, to seek a refund, chargeback, reversal, or credit, in whole or in part.

One hundred percent (100%) of the price of any Service, plan, subscription, lead pack, ad spot, listing credit, ROI Verified badge fee, premium placement, sponsorship, feature unlock, or any other paid product on the Site (each, a "Paid Service") shall be paid in advance and shall be treated as fully earned by the Company upon receipt.
No refund, partial refund, pro-rata refund, credit note, service-credit, rollover, or substitution shall be issued by the Company under any circumstance, including but not limited to: (a) the User's decision to discontinue or stop using the Service; (b) the User's dissatisfaction with the Service, its outcome, its lead quality, its match quality, its visibility, its ranking, or any algorithmic output; (c) any change, addition, modification, withdrawal, suspension, or deletion of any feature, plan, badge, tier, or product by the Company; (d) any suspension, deactivation, blacklisting, or termination of the User's account by the Company, whether for cause or otherwise; (e) any downtime, outage, maintenance window, or service interruption, however prolonged; (f) any failure, error, or delay attributable to a third-party gateway, telecom provider, internet provider, hosting provider, or other vendor; (g) any change in law, regulation, RERA registration status, or tax treatment; or (h) any other cause whatsoever, whether foreseeable or not.
The User irrevocably waives any right to initiate a chargeback, payment reversal, dispute, or claim with any card issuer, bank, payment gateway, UPI provider, or other financial intermediary, in respect of any payment made to the Company. Any chargeback or dispute initiated by the User shall be deemed a material breach of these Terms and shall entitle the Company to (i) immediately suspend or terminate the User's account without notice and without refund, (ii) recover from the User all chargeback fees, gateway penalties, legal costs, and recovery costs on a full-indemnity basis, (iii) place the User on a permanent blacklist, and (iv) pursue any further civil or criminal action available at law.
Subscription, lead-pack, ad-spot, badge, and plan auto-renewals are explicitly permitted. The User is solely responsible for cancelling auto-renewal before the end of the current billing cycle; any payment captured on auto-renewal is governed by the strict no-refund provisions of this Section VII.
If the User disputes any invoice or charge, the User shall remain fully liable for the disputed amount, plus interest at the rate of eighteen percent (18%) per annum from the due date until payment, plus all costs of recovery, unless and until the Company in its sole discretion determines otherwise. The Company has no obligation to so determine.
All taxes, including GST, TDS, equalisation levy, and any other applicable tax, are over and above the price displayed and shall be borne entirely by the User. Any tax withheld by the User shall not reduce the Company's right to receive the gross amount.
The accuracy and timeliness with which any reversal (in the rare event one is, at the Company's sole discretion, granted) appears in the User's bank or card account are not guaranteed by the Company. Delays attributable to gateways, banks, holidays, or other intermediaries are outside the Company's control and shall not give rise to any claim.
The Company may, at its sole discretion and without affecting any other rights or remedies, deduct any amount owed by the User to the Company under any contract or business arrangement from any payment, credit, deposit, or balance the User may have with the Company.
In the event the Company discovers that the User is not the legitimate owner of a listed property, is not a legitimate broker or agent for the listing, has provided false KYC, has misrepresented company affiliation, or has otherwise breached these Terms, the User's listing, badge, account, and Paid Services may be removed and revoked immediately without notice and without refund, in addition to any other remedy available to the Company.

VIII. Chargeback Prohibition

In further reinforcement of Section VII above, and without prejudice to anything else in these Terms, the User expressly acknowledges and agrees that all payments to the Company are final. The User shall not, and shall procure that its agents, affiliates, finance team, card issuer, bank, payment gateway, or any other party acting on its behalf shall not, raise, initiate, support, encourage, or facilitate any chargeback, payment reversal, payment dispute, ombudsman complaint, or similar proceeding against the Company in respect of any payment made under these Terms. Any breach of this Section shall, in addition to all other remedies, entitle the Company to liquidated damages equal to two hundred percent (200%) of the amount disputed, payable on demand.

IX. Cancellation

The User has no right of cancellation, withdrawal, "cooling-off", or unilateral termination in respect of any Paid Service once payment is made. All payments are final and non-refundable per Section VII.
The Company has the exclusive authority to remove, suspend, deactivate, or prevent any listing, badge, broker profile, company page, advertisement, or other content from appearing on the Site at any time, without notice, without assigning reason, and without refund or compensation of any kind to the User.

X. Security

The Site's transactions are safe and secure. To prevent accidental disclosure to third parties, all information entered by the User during transactions on the Site is encrypted in transit. The Company or Site does not receive, store, or retain the User's credit and debit card information in any way. The User provides this information directly to the appropriate payment gateway, which is permitted to process it and complies with the rules and specifications of the many banks, organizations, and payment franchisees with which it is connected.
The User must take all necessary precautions to ensure the confidentiality of their password and/or user identification, OTPs, WhatsApp login session tokens, and any other authentication credentials, including but not limited to changing them periodically and not disclosing them to any other individual.
The User must only use their own user identification since it is required to access the Service.
The User acknowledges that they do not obtain any rights to any codes, mailbox numbers, user identifiers, slugs, badges, or circuit references that the Company may grant them. The User also acknowledges that the Company retains the right, at its exclusive discretion, to alter or reassign the same to the User without bearing any liability to the User for any kind of damages, relief, or other consequences.
In the case that a User's identity, password, or security word is stolen or lost, the User must inform the Company immediately by phone or in person and give a written notice to that effect. Until the Company is informed of the theft or loss, the User is still responsible for any third party's use of the Services using their credentials.
Only the organisation that the client and its workers have designated may use the username and password that have been made available to them. The User must take all reasonable steps to guard against unwanted access or the disclosure of the login or password that the Company has given them.
Without prior written approval from ROI India Private Limited, the User is not permitted to use any software, scraper, bot, or automated method to automatically download or extract a full or partial listing or any other content from the realtyofindia.com database.
In no way will ROI India Private Limited be held directly, indirectly, or even remotely responsible for any fraudulent transaction, phishing attempt, payment intercept, OTP theft, account takeover, or money taken out of a User's bank account.

XI. Obligations and Representations of User / Subscriber

To submit correct, comprehensive, and accurate Registration Data when submitting a first application for the Services.
The User acknowledges that the Company may require verification of any information entered on the Site, and may refuse, suspend, or revoke any tier, badge, or feature if such verification fails.
The User is responsible for procuring any licenses, permits, consents, approvals, RERA registrations, intellectual property rights, or other rights that may be needed in order to use the Service or to list any property.
In order to utilize the Service, the User must make sure that all alerts and instructions from the Company are followed.
The User acknowledges and agrees that all applicable taxes and expenses incurred while using the Site's Services are their responsibility.
Any information that the User collects, stores, or uploads is entirely their responsibility.
The password, user identification, OTP, and all other activities and transmissions made by the User using their user identification must be kept private and confidential.
The User is in charge of everything that happens on their display name and password.
The User promises to log out of their account at the conclusion of each session and to promptly alert the Company of any unauthorized use or breach of their password or account.
If the User discovers any unauthorized use of their account or any other security breach, they must contact the Company immediately.
When they become due, the User must pay the Company the Subscription Fees as soon as possible.
To make sure they are competent to sign the contract and are older than eighteen (18).
Setting up or configuring their equipment to access the Services is the User's responsibility.
The User hereby acknowledges and agrees to a forty-eight (48) hour processing period and acknowledges that their online ads placed with realtyofindia.com may be reflected after up to forty-eight (48) hours.
The User consents to ROI India Private Limited's ability to save, utilize, and commercially utilize any data entered here as they see fit, including for training of analytics, ranking, and AI models in aggregated or de-identified form.
In any current or future media, known or unknown, the User shall grant the Company the non-exclusive, worldwide, royalty-free, perpetual, sub-licensable (through multiple tiers) right to exercise all copyright, database, and publicity rights over the content or User Data shown in their listings, profiles, posts, reviews, and submissions. With the exception of trade data, credit card details, bank account numbers, and the like, "User Data" refers to any information that the User submits on realtyofindia.com for the purposes of this Agreement. "Individually Identifiable User Data" refers to any subset of User Data that includes information like a person's name, address, phone number, and other details that can be used to reliably identify that person. realtyofindia.com will be considered the owner of the User Data. The User is responsible for making every attempt to ensure that it is accurate, comprehensive, and free of any deceptive content.
The User agrees to hold ROI India Private Limited harmless from any action or claim brought by a third party as a result of any information that the User or anyone else on their behalf and account posts on the Site.
Any information entered on the Site is entirely the User's responsibility. The User who entered the data bears full responsibility for any incorrect data and will be held accountable for any and all third-party actions (civil or criminal). However, the Company will make an effort to follow industry best practices by eliminating any inaccurate or fraudulent information that the User has supplied, and it promises to remove all such information within a reasonable amount of time after confirming the complaint.
The User of the website guarantees and undertakes that all information entered on the website is accurate and complete and belongs only to themselves and not to any other third party. The User also undertakes to compensate ROI India Private Limited for any incorrect or false data entered.

XII. Prohibited Actions

The User is prohibited from granting access to the Service to anybody other than the authorized person or people listed on the application form.
The User agrees not to assign or resell any of the rights or responsibilities outlined in these Terms. Additionally, the User pledges to refrain from using the Service for any illegal commercial purposes.
Only the purpose for which the Service is subscribed may be used by the User.
Regarding the Services, the User shall abide by all applicable laws of India, including any regulations implemented to comply with them, and shall not violate any of them.
Except for information posted by the specific User, the User is not permitted to print, download, duplicate, or otherwise copy, remove, alter, or use any data or personal information posted by any other User on the Site.
The User is not permitted to use the Service for any fraudulent or illegal purposes.
No message that is abusive, indecent, obscene, defamatory, menacing, or objectionable on moral, religious, racial, casteist, or political grounds may be sent or received via the Service.
The User is not allowed to sell, sublease, or resell their listing or subscription to any other unaffiliated third party. The User who has paid the Subscription Fee is the one who is intended to use the Services.
Any information or content that directly or indirectly causes any kind of threat, harassment, annoyance, anxiety, or other inconvenience is forbidden for the User to post on the Site.
The User shall not store information in any computer system or with the aim of doing so, nor shall the User violate the intellectual property rights of any person or party.
The User consents to use other people's information only as required to finish any transactions in which the User is a party.
The User is prohibited from violating the security of the Site and/or any websites linked to realtyofindia.com, as well as from gaining unauthorized access to any information that other Users or individuals consider private. This includes, but is not limited to, accessing data and information that is not intended for them, logging onto a server or account that they are not authorized to access, trying to detect, scan, or test a system or network vulnerability, or attempting to compromise security or authentication.
Any software or material that contains a virus, worm, trojan, ransomware, or other harmful component cannot be introduced, posted, or transmitted by the User onto the Internet or Site network system.
The Company has the right to remove any content related to the violations. If the User violates any of the above agreements, the Company retains the sole authority to suspend or terminate the User's access to the Site Service and/or any associated facility. Along with the right to compensation, the Company will also have the right to pursue any legal remedy against the User in order to recover any losses paid and damage to the Company's reputation brought on by the User's violation.
A User may be placed on a permanent or temporary blacklist by the Company at its sole discretion. The Company will forfeit the unused portion of the Service payment, which shall be deemed the agreed-upon sum of liquidated damages.
Users must only use realtyofindia.com or any associated website for legitimate reasons. It is forbidden to transmit, distribute, store, or act in a way that violates any applicable municipal, state, federal, or international laws or regulations. This includes, among other things, any unapproved use of content that is protected by a patent, copyright, trademark, or other intellectual property rights; content that is offensive, defamatory, or false; content that poses a threat to the public's safety; content that violates the rights of privacy or publicity; or content that violates export-control regulations.
The Company is strongly against spam, which degrades the functionality and availability of the realtyofindia.com website and oversaturates the Internet with uninvited and unwelcome communications. Spam in any form is strictly forbidden, as are any actions that could potentially encourage spam.
The Company forbids using another internet service to send or post spam in order to direct visitors to your website hosted on or through the realtyofindia.com site, whether the messages were created by you, under your supervision, or by or under the supervision of a related or unrelated third party.
In order to access, acquire, copy, or monitor any portion of the Site or any content, or to reproduce or bypass the navigational structure or presentation of the Site or any content, you must not use any "deep-link," "page-scrape," "robot," "spider," or other automatic device, program, algorithm, or methodology, or any comparable or equivalent manual process. You must also not attempt to obtain any materials, documents, or information through any means not otherwise made available through the Platform. We maintain the right to prohibit such behaviour.
The User is prohibited from using hacking, password "mining," brute-force, credential stuffing, OTP harvesting, or any other illegal method to try to obtain unauthorized access to any part or feature of the Platform, or any other systems or networks connected to the Platform.
You are not allowed to advertise to or recruit other Platform Users to purchase or sell any services, including but not limited to those that are featured on the Site or that are associated with us.
The Company's opinions are not always reflected in the submitted content. Under no circumstances shall the Company assume or be liable for any posted content or for any claims, damages, or losses arising from the use or presentation of content on the Site. You hereby affirm and guarantee that you are the owner of all the rights to the content you supply and the information it contains, and that it does not violate any third party's proprietary or other rights or contain any information that is libellous, tortious, or otherwise illegal.
You agree that you shall not host, display, upload, modify, publish, transmit, update, or share any information on the Site that:
1. belongs to someone else and over which the User has no authority;
2. is libellous, racially or ethnically objectionable, defamatory, obscene, pornographic, paedophilic, invasive of another's privacy (including bodily privacy), harassing or insulting someone based on their gender, related to or encouraging money laundering or gambling, or otherwise against the law;
3. is harmful to children;
4. violates any copyright, patent, trademark, or other intellectual rights;
5. violates any currently established laws;
6. propagates material that is obviously incorrect or misleading but could be interpreted as fact, or purposefully and knowingly misleads the recipient about the message's origin;
7. pretends to be someone else;
8. threatens public order, India's unity, integrity, defence, security, or sovereignty, cordial relations with other countries, or incites the commission of any crime that can be prosecuted, obstructs the investigation of any crime, or offends any foreign state;
9. includes a software virus or any other computer code, file, or application intended to disrupt, eliminate, or restrict the use of any computer resource; or
10. is obviously incorrect and false, and it is written or disseminated in any way with the intention of misleading or harassing an individual, organization, or agency in order to get money or to cause harm.

XIII. Use of Information / Data Supplied

The User hereby agrees and irrevocably authorizes that the Company has the right to:

All copyright and/or know-how and/or any related intellectual property rights associated with the Services of realtyofindia.com, including User listings, User information, broker profiles, company pages, badges, scoring outputs, and any other data provided to or through the User through the Service, shall exclusively belong to the Company, and the User shall have no claims to such rights. Should the User contribute any content to realtyofindia.com in any way, all intellectual property rights associated with that content shall irrevocably belong to the Company, and the User will have no rights or claims concerning it, in any context whatsoever. If, during the term of their Agreement or after, the User utilizes this intellectual property on any other website or in any related activity, it will be regarded as an infringement of the Company's intellectual property rights, and the Company will have the right to pursue any necessary legal action, the costs and risks of which will be borne by the User.
Utilize any data or information provided by the User in accordance with this Agreement for the Company's own purposes, and/or distribute such information to other affiliated businesses, channel partners, RE/MAX India network entities, or specific third parties.
Despite any termination of the Agreement or suspension of the Service to the User herein, retain all data or information provided by the User while using the Service for the sole use of the Company in compliance with the service agreement with the User. Contrary to the foregoing, unless otherwise stated in writing, all data and information will reside in the Company's property, records, and databases as the Company's exclusive property in perpetuity after the Service is terminated or suspended for the User.
When a User enters their mobile number on the realtyofindia.com Portal to receive alerts, contact a property, seller, broker, or buyer, save a listing, request a brochure, book a site visit, or register for an account, they expressly consent to the Company and its partners, vendors, sub-partners, and sub-vendors sending alerts, contact information, promotional SMS, WhatsApp messages, voice calls, and emails to the mobile number, WhatsApp number, or email address they entered, regardless of whether the number is on the DNC list, NDNC registry, or any other database of that kind. The User additionally consents that the Company may distribute the recording of any promotional call between the User and a Company representative to the relevant agents, partners, vendors, and sub-partners in order to meet and fulfil the User's property requirement. The User must not provide their mobile number to realtyofindia.com if they do not wish to receive these messages on their phone number and if they have not accepted any of the terms stated herein.

XIV. Intellectual Property Rights

Realty of India and its affiliates are the owners or licensees of all logos, trademarks, trade marks, service marks, ROI Verified badge marks, taglines (including without limitation "Property ka rishta, ROI ke saath."), domain names, and any other distinctive brand elements (collectively, "Marks") that appear on the Site. Realty of India and its affiliates will be fully entitled to all rights resulting from the same, whether statutory or otherwise. The User is not granted any license or permission to use these Marks in any way, and access to Realty of India does not grant the User any such rights. As a result, it is strictly forbidden to use these Marks in any way. According to India's current regulations, any breach of the aforementioned would be illegal.

ROI India Private Limited respects the Intellectual Property Rights of all and has and will continue to adhere to all the laws applicable in India in this respect. ROI India Private Limited shall protect and respect the Intellectual Property Rights of the Users as well as third parties to the best of its ability. In a case where a User is found to be using Realty of India or any related properties as a platform to infringe the Intellectual Property Rights of others, ROI India Private Limited will be free to terminate this Agreement forthwith without any notice to the User.

As long as the User complies with the terms and conditions of the Agreement, ROI India Private Limited provides Users a limited, non-exclusive, non-assignable, non-sublicensable, revocable license (the "License") to access and use the Services. The User shall not be granted permission to use any of the Site's trade names, trademarks, service marks, logos, domain names, information, questions, answers, solutions, reports, or other distinctive brand features, unless specifically consented to in writing.

XV. Confidentiality

For this Agreement and any related documents or renewals, "Confidential Information" refers to all financial, commercial, technical, operational, personnel, management, lead, scoring, ranking, badge, and other types of information, data, and expertise related to the Project/property or to one party (the "Disclosing Party", including the Company) or any other entities within the Disclosing Party's corporate group (including, without limitation, concerning products and services, assets, customers, dates and databases, suppliers, or employees), which may be provided to or may otherwise be obtained by the other party (the "Receiving Party", the User), in any format, whether spoken or written or in any other manner, and which is regarded as confidential or proprietary or is otherwise indicated by the Disclosing Party or any of its Associates to be confidential, and not publicly accessible.
The Receiving Party shall maintain the confidentiality and secrecy of the Confidential Information and shall not share it with any third party, except for the Receiving Party's Associates, as permitted in writing by the Disclosing Party. The Receiving Party agrees to implement all necessary measures to safeguard the Confidential Information from any outside party and will ensure that all of its Associates who receive such disclosures comply with the terms of this Agreement as if they were direct signatories.
Furthermore, the User shall not use, reproduce, transform, or store the Proprietary Information without the Company's prior written consent, unless disclosure is mandated by applicable law, a court order, or the regulations of a regulatory body of appropriate authority.
All original documents, records, data, and other materials in the Receiving Party's possession, custody, or control that contain or incorporate any portion of the Confidential Information must be returned to the Disclosing Party upon request at any time, including upon termination of this Agreement. Notwithstanding any termination, the confidentiality obligations outlined herein will remain in effect in perpetuity.
The Company will own all of the data and information that the User submits. All of this information, however, must be kept completely private, and the Company is not allowed to share it with any third party without the User's prior authorization, subject to the "Violation of Terms & Conditions" provision below.
Subject to prior identity verification, the User's access to realtyofindia.com's database is limited to their personal data and information. Such data and information may occasionally be edited or amended by the User.
Any private information (such as name, email address, etc.) that a User willingly provides in chat or bulletin-board areas is done so at their own risk and discretion. In the event that information gathered by a third party is misused or leads to unsolicited messages from said third parties, the Company has no control over or culpability for such activities and acknowledges no liability whatsoever.

XVI. Variation

The Company alone has the right to alter, modify, or update the Terms stated here and in the Services handbook at any time, without prior notice.
The Terms of Use may be modified from time to time, and this Agreement will be updated on a regular basis. Any modifications will be published on realtyofindia.com. To review the most recent Terms of Use, the User should check the website from time to time. The User acknowledges and affirms the updated Terms by continuing to use the Service.

XVII. Discontinuation or Modification of Services

The Service may be added to, altered, deleted, or terminated at any time by the Company without prior notice to the User. A pro-rata refund may, at the Company's sole discretion, be issued for the remaining unused time of a paid Service.
If the Company exercises its unilateral right to change or stop providing the Service, it will not be liable to the User or any other third party.

XVIII. Maintenance

The Company may, at its sole discretion and without providing any justification, deactivate or suspend the Services (as applicable) at any time and without prior notice in order to perform system maintenance, upgrades, testing, repairs, or other related work, or to prevent the User from accessing realtyofindia.com. Notwithstanding any other clause in this Agreement, the Company will not be held responsible for any loss, damage, costs, or expenses that the User may experience or incur, and any fees or charges that the User may owe the Company will not be subtracted, reimbursed, or rebated as a result of such deactivation or suspension.

XIX. Third-Party Links and Resources

We have no control or maintenance over the content of other websites, products, services, advertisements, or third-party tools that may be linked to, embedded in, or otherwise accessible from our Site (including without limitation Google Maps, Google Places, payment gateways, AiSensy, MSG91, Meta WhatsApp Business Platform, Meta Lead Ads, Resend, Brevo, Anthropic, MaxMind, Cloudflare, R2/S3, Sentry, and Slack). As a result, we disclaim any liability for the accessibility, correctness, content, security, or privacy policies of other websites, products, or services that may be linked to or promoted on our Site.

Third-party software, programs, products, services, or website links (collectively, "Third Party Services") may occasionally be recommended, made available to you, or enabled for your use. You and the relevant third-party services provider are the only parties involved in your purchase, access, or use of any such Third Party Services.
The Company has no say over, establishes, counsels, or otherwise intervenes in the offering or acceptance of such commercial or contractual arrangements between Users and third-party providers.
You must read the terms and conditions and/or privacy policies that apply to any Third Party Services before using them, and you use them at your own risk and discretion.
The Company does not provide any guarantees or representations on the characteristics (quality, value, saleability, accuracy, etc.) of the goods or services that are offered for sale or that are suggested for sale on the Platform.
The Company does not assume responsibility or liability for any mistakes, omissions, non-performance, or violations of any agreements made between Users and third-party providers on the platform.
The Company runs an online marketplace for advertisements and acts as a middleman in all transactions between Users and third-party providers on the platform. It never purchases or takes ownership of any goods or services that third-party providers offer.
The Company is under no obligation to mediate any disputes that may arise between you and a third-party provider, including complaints from Users over quality or other similar issues.
If access to any Third Party Service is disabled or suspended, the Company shall not be held accountable or liable to anyone.
If you install or enable a Third Party Service for use, you give us permission to let the relevant third-party provider access your data and other materials and to take any other necessary steps to make the Third Party Service work with our Services. Any data or other material exchange or other interaction between you and the third-party provider is only between you and that third-party provider.
By using a Third Party Service or interacting with a third-party provider, you agree to indemnify and hold us and (if applicable) our parent, subsidiaries, affiliates, Company partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable legal fees.
Refunds: We do not offer any refunds against goods purchased from the Platform for Third Party Services.

Meta Lead Ads (Facebook Lead Forms) — Specific Terms

Where the User connects their Facebook Page(s) to the Platform to receive lead form submissions via Meta Lead Ads, the following additional terms apply:

The User is solely responsible for the content of their Facebook Lead Forms, the legality of the advertising campaigns that direct submissions into those forms, the consent collected from the end-user inside the Meta lead form, and compliance with Meta's Terms of Service and Lead Ads policies. The Company acts solely as a data processor on the User's behalf and does not author, review, or vet the User's lead-form questions, copy, or targeting.
The User authorizes the Company, via Facebook Login (OAuth), to access on the User's behalf the following data on the User's connected Pages: a list of Pages the User administers, lead form definitions and field names, lead form submissions (responses), and associated ad/campaign identifiers. The Company will not access any other Page data and will not post, message, or take administrative actions on the User's Pages.
The Company holds short- and long-lived Meta access tokens on the User's behalf for the sole purpose of receiving Lead Ads submissions in real time and persisting them to the User's CRM inbox on the Platform. Tokens are encrypted at rest and never shared with any third party.
The User may disconnect the Facebook integration at any time via Dashboard → Integrations → Facebook Lead Ads, or by removing the Realty of India application on Facebook (Settings → Apps and Websites). On disconnect the Company immediately revokes the access tokens held on the User's behalf. Historical lead rows captured prior to disconnect are retained in the User's CRM inbox unless the User requests data deletion separately as set out in the Privacy Policy.
The User accepts that the Company is not liable for any failure, delay, downtime, rejection, throttling, deprecation, policy change, or other action by Meta that affects lead delivery, including but not limited to revocation of OAuth scopes by Meta, suspension of the User's Meta App or Page, changes to Meta's Graph API surface, or Meta-side outages.
By connecting the Facebook integration, the User acknowledges and accepts the Company's Privacy Policy section on Use of Facebook Platform Data, including the data-deletion mechanisms described therein.

XX. Termination

This Agreement may be terminated by either party by providing thirty (30) days' written notice.
The thirty-day notice period may be reduced at the Company's discretion, or the User may submit a written request for a shorter notice period.
Regardless of the provisions mentioned above, the Company may, however, immediately terminate this Agreement without giving the User any prior notice and without assigning any reason whatsoever. This includes: (a) if the Company believes that the User has violated any of the terms and conditions of this Agreement or that it is not in the public interest to continue providing the Service to the User for any reason; (b) if the Company or any regulatory authority believes that it is not in the public interest to continue providing the Service to the User for any reason; (c) if the User is declared bankrupt or if the User enters into any compromise or arrangement with its creditors; without affecting any or all other rights of the Company.

XXI. Liabilities upon Termination

Without affecting the Company's other options, the User will be responsible for paying the Subscription Fees through the Termination Date if the Agreement is terminated.
Within thirty (30) days of the applicable Date of Termination, the User must pay the Company the sums owed and payable upon termination.

XXII. Suspension of Service

Without affecting its other rights or remedies, the Company may suspend the Service it provides to the User if any money owed by the User is not paid by the due date.
If the subscribed Services are suspended, they will be deemed terminated. The date will be determined by the Company, and the User will be responsible for any fees and charges incurred up until that point.
The Company may, in its sole discretion and subject to the conditions it considers appropriate, re-establish the Service after the User has paid the money it has requested.

XXIII. Violation of Terms & Conditions

In the event of a violation of these Terms, the Company may, at its sole discretion, take any legal action, including but not limited to removing any offending content from its website immediately, cancelling your account, excluding the person or people who may have violated any of the Terms herein, and requesting an injunction from a court of competent jurisdiction. According to the applicable Acts, Rules, etc. of the country, the Company may also prosecute violators on the grounds that they have broken numerous criminal and/or civil law requirements. realtyofindia.com is willing to assist with any inquiry conducted by any federal, state, local, or court agency that has the authority to do so. The User may not be informed of such cooperation. The Company may take any reasonable or necessary steps to reduce or eliminate its potential liability, including but not limited to disclosing User information, if it feels, in its sole discretion, that any advertisements, listings, content, or Services could expose the Company to liability. In sum, the Company reserves the right to refuse Service to anyone at any time, or/and to remove any listings or/and any advertisements for any reason, and without notice.

XXIV. Personal Information

Our Privacy Policy governs the personal information you submit on this Site.

XXV. Errors, Inaccuracies and Omissions

There may occasionally be typographical mistakes, errors, or omissions in information about product descriptions, prices, promotions, offers, listings, photographs, brochures, locations, builder details, and availability on the Site or in the Service. If any information in the Service or Site is incorrect at any time without prior notice, including after you have placed your order, we reserve the right to fix any mistakes, inaccuracies, or omissions, as well as to update or modify information or cancel orders.
However, we do not promise to update, modify, or clarify any information on the Service or Site, including but not limited to pricing information, unless mandated by law. When there is no explicit update or refresh date assigned to the Service or Site, it should be assumed that all of the data has been updated or changed.

XXVI. Disclaimer

Blanket no-responsibility clause. To the maximum extent permitted by applicable law, the Company expressly disclaims any and all responsibility, liability, accountability, warranty, representation, endorsement, guarantee, and obligation of any kind whatsoever, in respect of any matter relating to or arising out of the Site or the Services, including but not limited to: (a) the conduct, professionalism, qualifications, integrity, financial standing, solvency, regulatory compliance, performance, follow-up, behaviour, or trustworthiness of any broker, agent, owner, advertiser, channel partner, developer, builder, promoter, company, financial institution, or any other User or third party encountered through the Site; (b) the accuracy, currency, completeness, legality, ownership, or non-infringement of any information, listing, project page, broker profile, company page, photograph, brochure, floor plan, builder logo, developer logo, trademark, mark, text, description, price, area, location, geographic coordinate, RERA number, or other content displayed on the Site, regardless of source; (c) the outcome, quality, or suitability of any transaction, site visit, deal, agreement, payment, or relationship between any Users or between a User and a third party; (d) any algorithmic output, match score, ranking, badge, tier, or recommendation; and (e) any other matter, whether named in these Terms or not. The User irrevocably acknowledges that the Company takes no responsibility for anything shown, recommended, scored, ranked, forwarded, displayed, or facilitated through the Site, and that the User's use of the Site is entirely at the User's own risk.

The User acknowledges that using the Service is entirely at their own risk. The Service is offered "as is" and "as available", either way. All warranties, whether explicit or implicit, including but not limited to the implied warranty of merchantability, fitness for a particular purpose, accuracy, currency, completeness, quality, security, and non-infringement, are specifically disclaimed by the Company.
The Company offers no guarantees that the Services will satisfy the needs of the User, be timely, uninterrupted, secure, or error-free.
This website is vulnerable to viruses, tampering, data corruption, interception, and delivery failures. We disclaim all obligation for any resulting consequences. We may have to temporarily shut down the Site in order to perform maintenance or upgrade work. We disclaim all responsibility for any outage or disruption in Service.
Regarding the accuracy, dependability, and/or quality of any information supplied and/or gained through the use of realtyofindia.com's Services, the Company makes no explicit or implicit claims or warranties. The User acknowledges and agrees that any information, materials, commodities, or services acquired through this Site are done so at their own risk and discretion, and that they are solely liable for any costs, damages, or other outcomes that may arise from any transaction.
According to sub-clause (w) of Section 2 of the Information Technology Act, 2000, the Company is solely an intermediary. The Company qualifies for the safe-harbour protection under Section 79 of the said Act and shall not be held liable for any third-party information, data, or communication link made available or hosted on the Site.
Our content is offered "as is" and on an "as available" basis, with no explicit or implied warranties or representations of any kind.
Users' opinions are their own, and the Company neither supports nor accepts responsibility for them. Although every effort is made to ensure that the content is not misleading, offensive, or inappropriate, no claims are made on the truth and veracity of the information on the website. Please report abuse if you see any inaccurate or otherwise inappropriate content on the website. It is entirely the User's obligation to assess the completeness, accuracy, and use of any services, real estate, advice, opinions, broker recommendations, and other relevant material provided on the website.
The Company does not provide any guarantees or warranties regarding the potential for a satisfactory response or any response at all once a listing, broker profile, company page, or banner is displayed.
Users are strongly encouraged to verify the legitimacy of any Pre-Launch offers they may receive independently. The Company does not support investments in any projects that lack official approval or have not been launched by the Builder/Promoter, and Users engaging with such projects do so entirely at their own risk and responsibility.
No information herein shall be seen as an invitation or offer to invest in ROI India Private Limited or any of its affiliates. Additionally, nothing included in Realty of India should be interpreted as a recommendation to utilize any product, process, equipment, or formulation that may conflict with existing patents, and the Company makes no representations or guarantees, whether expressed or implied, that such use will not violate any patents or other rights.
The Company shall not be liable for any sharing of information pertaining to the User's account and/or details, nor for any errors, omissions, or inaccuracies related to that information. Furthermore, the Company will not be liable for any losses or damages incurred as a result of such disclosures, whether made intentionally or unintentionally.
The Company cannot be held liable or responsible for the quality, misrepresentation, or any issues arising from services utilized by the User from third-party service providers on or beyond the realtyofindia.com platform.
Property descriptions and other information featured on Our Site aim to serve information and marketing objectives, and while shared in good faith, we will not accept responsibility for their accuracy in any circumstance. It is the responsibility of potential buyers/tenants to confirm the accuracy of any property descriptions presented, as well as the duty of agents/sellers/brokers/owners to ensure the correctness and integrity of the property descriptions provided on Our Site.
Property value estimates, locality scores, match scores, locality rankings, broker rankings, ROI Verified scores, and similar algorithmic outputs displayed on our Site are for general information only and should not be used for commercial, lending, valuation, or transactional decisions. They are based on public data and proprietary models which may be incomplete, inaccurate, biased, or out-of-date, and do not consider all relevant factors. Always consult qualified professionals, like surveyors, valuers, or solicitors, for accurate advice. We are not liable for any losses from relying on these estimates.
If a message is released via a gateway, server, or third-party communication provider (provided to realtyofindia.com) and it takes longer than expected for the User to get it, the Company will not be held responsible. The Company will not be responsible for any discrepancies in time that occur between a message being sent and the moment it is received by the User from the relevant service provider.
The User is responsible for making sure that all current and applicable laws, rules, and regulations — whether directly or indirectly related to the use of systems, services, or equipment — are strictly followed at all times when using the Service. The Company will not be held responsible in any way for any kind of default on the part of the User.
If a visitor to the portal wishes to conduct a project site visit for the property they are interested in, it is the sole responsibility and obligation of the Advertiser, Owner, or Broker to facilitate such visits. The Company shall not be responsible in any way for any liabilities and/or expenses arising from these site visits.
The Company does not intend to infringe any intellectual property or associated rights. Should any such violation occur, we kindly request that it be brought to our attention immediately.
The Company does not monitor or edit content shared via realtyofindia.com. However, it reserves the right to refuse, modify, suspend, or remove any content to comply with laws, ethical standards, or to prevent rights violations or other breaches of applicable rules.
The Company does not participate in or oversee transactions between Users. Users are solely responsible for any risks arising from interactions, including potential misrepresentation, fraud, harassment, or non-performance. The platform does not review or censor listings, broker conduct, or User behaviour, and cannot guarantee that Users will fulfil their commitments. Caution is advised when dealing with others, and the Company is not liable for User content, communications, or comments.
To the maximum extent permitted by applicable law, the Company's aggregate total liability under or in connection with this Agreement and/or the User's use of the Site or any Service (whether arising from contract, tort (including negligence), statute, indemnity, or otherwise, and whether in respect of one event or a series of related events) shall in all cases be capped at Indian Rupees One Hundred (INR 100) only, which sum the parties agree is a genuine pre-estimate of damages and an essential basis of this bargain. The Company shall in no event be liable to any User who has not paid any subscription, lead, ad-spot, or other fee directly to the Company.
The Company will not be held accountable for the advice, opinions, or recommendations made by experts, brokers, owners, advertisers, financial institutions, or any other third party on or via the Site. The information provided here is intended for reference purposes only.
Under no circumstances will the Company, along with our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, loss of opportunity, loss of goodwill, or any similar damages, regardless of whether they are based in contract, tort (including negligence), strict liability, statute, or other legal theories, that stem from your usage of any Service or products, or for any other claims related to your use of the Service, even if we have been advised of the potential for such issues.
ROI India Private Limited has made reasonable efforts to ascertain the requirement for RERA registration. Advertisers are required to provide the RERA registration number when promoting a RERA-registered project in accordance with the Real Estate (Regulation & Development) Act, 2016. realtyofindia.com serves as an advertising and discovery platform and does not guarantee the accuracy of the project details presented in the advertisement.
You acknowledge that the Platform offers third-party services. We may have formed partnerships or collaborations with some of these third parties occasionally to facilitate the provision of specific services to you. However, you acknowledge and agree that we make no representations or warranties regarding any third party's services, and we cannot be held liable to you or any third party for any results or claims that arise from or are connected to such third parties, including but not limited to any liability or accountability for death, injury, or impairment that may be suffered by you or any third party. You hereby relinquish any rights and claims you may have against us concerning third-party/merchant services.
The Company does not support any of the opportunities listed on this website, nor does it provide any recommendations to investors regarding them. Prospective investors should not interpret anything on the website as advice on investments, business, legal issues, or taxes, and the information contained here does not create an offer from realtyofindia.com to sell, solicit, or propose the purchase of an investment interest. Any information obtained from our website or linked sites does not represent a solicitation to buy or sell any property. Both direct and indirect purchases of real estate carry considerable risks, and investments can decrease in value and are not protected by any government agency, nor are they guaranteed by the Company.

XXVII. Limitation of Liability

The User agrees that the Company, its affiliates, and employees are not liable for any direct or indirect damages resulting from the use or inability to use the Service. This includes, but is not limited to, loss of profits, data, leads, business, goodwill, or reputation, unauthorized access to data, broker conduct, listing accuracy, developer logos / images / brochures, or issues with transactions or communications. The Company is also not responsible for service interruptions or the actions of third parties. In any case, the Company's aggregate total liability is capped at Indian Rupees One Hundred (INR 100) only, regardless of how the claim arises.
The Company accepts no responsibility or liability whatsoever for any shortage or non-fulfilment of Services on the Company or any related site due to technical failures, malfunctions, or other issues, and in such cases, the User agrees not to assert any rights, claims, or relief against the Company for "Deficiency of Service" under the Consumer Protection Act, 2019 or any other Acts/Rules.
The Company will not be liable for any costs, charges, or expenses incurred related to downloading fees from third parties, airtime, ISP connection costs, SMS/WhatsApp charges, etc., which shall be the sole responsibility of the User.

XXVIII. Indemnity

The User acknowledges and agrees to protect, defend, indemnify, and hold harmless the Company and any of its directors, officers, employees, agents, affiliates, and Key Managerial Personnel from any and all lawsuits, claims, demands, actions, proceedings, losses, damages, costs, and expenses (including legal fees on a full-indemnity basis) initiated by any third party against the Company or any of its Directors, employees, or Key Managerial Personnel concerning any claims related to the advertisement, improper posting of properties, unauthorized property listings, broker conduct, lead misuse, or the possibility that the User Content, Site, and/or User features may infringe upon any copyright, trade secret, or trademark of such third parties, or that the content of the posts or advertisements violates any existing Agreement or applicable laws in India.

XXIX. Notice and Grievance Redressal

All notifications (a) sent to the User must be directed to the address specified on the Application Form, the email address registered on the User's account, or via WhatsApp/SMS to the registered mobile number; and (b) sent to the Company should be directed to the address provided below; however, all invoices and payments should be addressed to the Company's Finance department, all legal notices should be addressed to the Company's legal department, and all other correspondence should go to the attention of the account manager designated by the Company. A notice will be considered delivered upon receipt if delivered in person, on the date of the email's transmission, or upon receiving acknowledgment/written confirmation of receipt from an overnight courier.
Grievance Redressal Mechanism: Any issues, complaints, or concerns regarding content, comments, listings, or violations of these Terms should be promptly communicated to the designated Grievance Officer listed below, either in writing or via email to [email protected]:

Mr. Singh (Grievance Officer)
ROI India Private Limited
Third Floor, Serenia Co-working Spaces, IHDP Business Park, F-7, Sector 127, Noida, Uttar Pradesh 201303
Email: [email protected]

XXX. Non-Exclusive Remedy

The termination or ending of this Agreement, whether in whole or in part, shall not prevent either party from seeking other remedies that may be available, nor shall either party be exempt from the obligation to pay all fees that are due and outstanding under this Agreement up until the termination date. Neither party shall be accountable to the other for any damages that arise solely from the termination as permitted by this Agreement.

XXXI. Waiver

The Company's failure to assert or implement any right or clause within these Terms shall not be considered a waiver of that right or clause. If any clause of these Terms is determined by a competent court to be invalid, the parties agree that the court should strive to reflect the parties' intentions as indicated by the clause, and the remaining provisions of these Terms shall continue to be fully effective.

XXXII. Entire Agreement

This Agreement shall represent the complete and exclusive understanding between the parties concerning the subject matter herein, replacing any previous agreements, documents, or communications related to that subject matter. Modifications to this Agreement or waivers of any rights under it may only be made through a written document signed solely by the Company. The power to change, vary, or amend rests exclusively with the Company.

XXXIII. Governing Law and Jurisdiction

It is made clear that there is no agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship between the Company and any User of the Service.
The User agrees that, notwithstanding any statute or law to the contrary, any claim or cause of action arising from or related to the use of the Service or these Terms must be submitted within thirty (30) days of its occurrence, or it will be permanently barred.
All information of any kind provided by the User is considered to be in good faith and genuine. The information is presumed to be accurate and compliant with applicable laws.
This Agreement and any disputes or issues arising from incidental use of realtyofindia.com are governed by the laws of India, and both the User and realtyofindia.com agree to submit to the exclusive jurisdiction of the courts located in New Delhi, India.

XXXIV. Acknowledgment and Acceptance

The Terms outlined above constitute the complete agreement between the User and the Company, superseding any prior arrangements or agreements made between the parties concerning the topics mentioned above. By finalizing the registration process and/or selecting any "I have read and accept the Terms of Use" or equivalent option, the User is signifying their acceptance of this Agreement and agrees to adhere to all the Terms set forth by the Company.

XXXV. Privacy Policy

realtyofindia.com values its Users' privacy and is dedicated to safeguarding it. Please refer to our Privacy Policy.
The Company gathers information about Users through its various advertising initiatives. This data is voluntarily supplied by Users and is stored in the realtyofindia.com database. The collected information pertains to property details, User names, phone numbers, email addresses, and any other onboarding data. The data accumulated is solely for the use of realtyofindia.com, and the Company retains the right to grant access to its clients exclusively for the buying and selling of properties.

XXXVI. Price-Estimate Disclaimer

The content, price estimates, locality scores, match scores, ROI Verified scores, and views presented on the Site are general guidelines for informational purposes only. They are intended solely to provide general insights on the subject matter. The information available on the Site should not be considered legal, financial, valuation, lending, taxation, or real-estate advice. We strive to ensure that the information is accurate and current; however, we do not guarantee or assure the completeness, accuracy, or timeliness of the provided information. Users should conduct their own research and seek independent professional guidance before making any legal, financial, or real-estate decisions. realtyofindia.com cannot be held liable for any loss, special, indirect, or consequential damages, costs, or expenses incurred, or that may arise from negligence or other tortious acts by any individual relying on the information in this product. Measurements, prices, and locations are approximate, and we assume no responsibility for any inaccuracies, omissions, or misunderstandings in these details.

XXXVII. Legal Metrology Disclaimer

Users are explicitly required to specify property area in standard measuring units as per the Legal Metrology Act, 2009, meaning the base unit of length must be in meters. Users consent to this law. The Company will not be responsible for any violations of this law by the Users.

XXXVIII. RERA Disclaimer

Project developers, builders, and Real Estate Agents must adhere to the rules, regulations, and guidelines outlined in the RERA Act, 2016 and secure the necessary registration under this Act. It is essential for Project developers, builders, and Real Estate Agents to provide all relevant and necessary information on the Site as mandated by the Act. We do not assure Users that the Projects and Real Estate Agents are registered under the Act or compliant with its provisions. The Company will not be liable for any claims made by Users, including requests for service cancellations due to inaccuracies in the information available on this Site.
It is advisable to visit the respective RERA website(s) to access and obtain comprehensive information regarding any Project/Property before making any buying/selling or other decisions.
ROI India Private Limited / realtyofindia.com does not make any representations or warranties of any sort, whether express or implied, regarding the completeness, accuracy, reliability, or suitability of the information, services, or related details provided by Developer/Builder/Real Estate Agent/Promoter on its Site concerning any property or project. To clarify, ROI India Private Limited itself does not function as a Real Estate Agent under RERA. The Company does not have oversight over the completion or success of any real estate transactions and is therefore beyond the purview of RERA.

XXXIX. Rent Agreement Disclaimer

The term "User" or "Tenant" refers to any individual, partnership, proprietorship, or company that is looking for a rental property and willingly shares their information and details on the Company's platform in relation to this search.
The Company operates as an online portal that serves solely as a facilitator between the User/Tenant and the landlord, without acting as an agent for either party. The relationship between the User and the Company is based on a principal-to-principal agreement.
All confidential information (such as name, email address, etc.) that the User provides is done voluntarily and at the User's own risk. The User permits the Company and its partners/vendors to contact them through phone, email, SMS, or WhatsApp.
When determining the appropriate stamp duty for the lease deed/rental agreement, the User should seek independent legal counsel. The Company is not offering any legal opinion regarding the applicable laws related to the lease deed/rental agreement and is not liable, either directly or indirectly, for any advice or support provided by any third parties.
The Company does not, directly or indirectly, sell stamp papers to anyone.
The Company has not verified or offered any opinion regarding the property owner's title or condition of the property, and the User has approached the Company after conducting their own verification and due diligence.
The User and landlord will be responsible for any taxes, duties, or liabilities from any relevant authority in relation to the transaction between the User/Tenant and the landlord, and the User agrees to indemnify the Company in the event of any liability arising from this.
The Company cannot be held accountable and cannot be involved in any disputes that may arise between the User/Tenant and the landlord.
Cancellation & Refunds: Once orders are placed, they cannot be cancelled or refunded. In rare cases where the Service is not fulfilled within a reasonable timeframe, the Company will evaluate each situation individually and offer the best possible resolution, with any liability being limited to the refund of the amount paid by the User, if deemed necessary.

XL. Home Loans & Financial Services

The User/customer agrees to these Terms and permits the Company along with representatives of Financial Institutions to contact the User through phone calls, emails, SMS, WhatsApp, other online methods, displays, or notifications if the User has opted for Home Loan services via the Company portal, tele-calling, or any other means.
The process of loan approval/disbursement, including decision-making and timelines, solely lies with the financial institutions to which the application is submitted. The Company acts merely as a third-party facilitator for the collection and submission of necessary documents from the User to the financial institution, providing support and advisory services to the best of its ability. The Company shall not be held accountable or liable for any failure to approve or disburse the loan, or for any delays caused by the Financial Institution.
All interest rates, EMIs, tenures, fees, eligibility criteria, offers, etc., displayed on the Company portal are merely indicative, and the actual terms offered by the Financial Institutions will depend on their assessment of the User's profile.
The Company does not guarantee or provide confirmation regarding loan approvals or the quality of services provided by the Financial Institutions.
The calculations in the calculators are approximate values meant for personal assistance and planning, with the Company not guaranteeing their accuracy.
The User understands and acknowledges that the Company does not accept any payments, whether in cash or other forms, for home loan services from the User. Any required payments must be made directly to the financial institutions.
The Company is not obligated to verify, investigate, or validate the legitimacy, effectiveness, or accuracy of any information or documents provided in connection with this matter.
All confidential information that the User voluntarily discloses is done at the User's own risk and discretion. If any such information collected by a third party is misused, such occurrences are beyond the control of the Company.
The Company may share the User's information with Financial Institutions, brokers, agents, and builders so they can reach out to the User to meet their requirements.
The Company is not liable to mediate between the User and the Financial Institutions in the event of any disputes.
These Terms apply equally to (i) home loans, (ii) loans against property, (iii) balance transfers of home loans and loans against property, and (iv) top-up loans.

XLI. ROI Verified Tier & Broker Badging

The "ROI Verified" tier is an internal classification awarded to brokers, broker offices, and partner entities based on the Company's own assessment of documentation, RERA registration, company affiliation, transaction history, conduct on the Platform, and other criteria, all of which may be modified by the Company at any time without notice.
The ROI Verified badge, the green tick, the company logo on a broker profile, and any similar visual indicia do not constitute any guarantee, warranty, endorsement, or representation by the Company as to the integrity, financial standing, solvency, regulatory compliance, conduct, professional qualifications, performance, or trustworthiness of any broker, office, or company. Users transact with badged Users at their own risk.
The Company may, at its sole discretion and without prior notice or assignment of reason, confer, suspend, downgrade, revoke, or restrict the ROI Verified tier or any badge in respect of any User. Such suspension or revocation shall not entitle the User to any refund, compensation, or claim.
The ROI Verified tier or any company-affiliation cascade does not create any agency, partnership, joint venture, employment, or franchise relationship between the Company and the badged User.
Where a broker's badge depends on the verified active status of a company subscription (the "cascade"), lapse, downgrade, or cancellation of that company subscription may un-badge affiliated brokers immediately and without notice. The Company shall not be liable for any consequence arising from such cascade behaviour.

XLII. Companies Catalog & Office Affiliation

The Companies catalog (including but not limited to listings at /admin/companies, /admin/office-affiliation, and all public-facing company pages) is curated by the Company on a best-efforts basis from data submitted by Users and publicly available sources.
The presence, absence, status, or membership claim of any company on the Companies catalog does not constitute any representation, warranty, or endorsement by the Company as to the existence, solvency, regulatory compliance, business standing, ownership, leadership, financial health, or operational status of that company. The Company expressly disclaims any liability arising from any User's reliance on the Companies catalog.
The Company does not, and shall not, publish any negative, derogatory, prejudicial, or risk-related fact (including but not limited to allegations of insolvency, criminal proceedings, regulatory action, lawsuits, or fraud) about any named company or person on the public portions of the Site except as part of an audit-trail of admin-curated, sourced, and approved risk flags.
Brokers claiming membership of a company on the platform represent and warrant that such claim is accurate and that they have authority to make the claim. The Company may, but is not obliged to, verify any such claim. Any false claim of membership shall be a material breach of these Terms.

XLIII. Lead Distribution & Match Algorithm

Leads, inquiries, callbacks, brochure requests, and site-visit requests submitted by Users on the Site are forwarded to one or more brokers, owners, advertisers, or partners selected by the Company's match algorithm, by manual assignment, or by paid prioritisation, in the Company's sole discretion.
The Company makes no representation or warranty as to the quality, speed, conduct, professionalism, follow-up, or outcome of any broker, owner, or partner to whom a lead is forwarded. The Company shall not be liable for any loss, harassment, unsolicited communication, fraud, or misrepresentation occasioned by such forwarded contact.
Match scores, locality scores, broker rankings, and similar algorithmic outputs are provided on an "as-is" basis and are not guarantees of suitability, accuracy, or outcome. They are not, and shall not be construed as, financial, legal, valuation, or transactional advice.
The Company may, at its discretion, retain a copy of any lead for fraud prevention, dispute resolution, audit, analytics, and model improvement, even after the lead has been forwarded.

XLIV. AI & Algorithmic Content

Certain features of the Service — including the ROI Muhurat daily horoscope banner, broker–lead match scoring, conversational search, listing summaries, locality descriptions, and similar features — make use of automated decision-making, machine learning models, generative artificial intelligence, and third-party AI services (including without limitation Anthropic Claude).
AI-generated and algorithmic content is provided "as is" for engagement, entertainment, and informational purposes only. It is not financial, legal, taxation, astrological, medical, or transactional advice and shall not be relied upon for any decision.
The ROI Muhurat horoscope, lucky-time recommendations, and any similar astrology-derived content are entertainment features only. The Company makes no representation as to their predictive accuracy or spiritual significance and disclaims all liability for any reliance placed on them.
The User consents to the Company processing the User's data (including, in the case of Muhurat, the date of birth and derived zodiac sign) using such AI systems, and to such data being transmitted to third-party AI service providers under appropriate confidentiality terms.

XLV. Third-Party Content & Takedown

The Site displays listings, project pages, broker profiles, company pages, photographs, brochures, logos, builder names, price information, location data, and other content contributed by Users, advertisers, authorised partners, and public sources. The Company acts solely as an intermediary in respect of such third-party content, makes no representation or warranty as to its accuracy, currency, completeness, ownership, legality, or non-infringement, and disclaims all liability arising from any reliance placed on it. If you are a rights owner and believe that any content displayed on the Site infringes your copyright, trademark, or other rights, please write to [email protected] with proof of ownership and the URL in question. The Company will act on a best-efforts basis within a reasonable period; nothing in this paragraph constitutes an admission of liability.

XLVI. Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms arising from any cause beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, fire, flood, earthquake, pandemic, epidemic, government regulation or action, strike, labour dispute, internet or telecommunications failure, cyber attack, DDoS, ransomware, third-party service interruption, hosting-provider failure, or DNS failure, even if foreseeable. Any such failure or delay shall not constitute a breach of these Terms.

XLVII. Assignment

The User may not assign, novate, delegate, or otherwise transfer any of its rights or obligations under these Terms without the Company's prior written consent. The Company may assign, novate, or transfer any or all of its rights and obligations under these Terms at any time, without notice, including by way of merger, acquisition, sale of all or substantially all of its assets, corporate restructuring, or a sale of the Realty of India business or brand to any successor entity.

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