New Town lies on Kolkata's north-eastern fringe, roughly 12 km from Netaji Subhash Chandra Bose International Airport via Biswa Bangla Sarani, and about 11 km from Sealdah station, with Bidhannagar Road and Dum Dum Cantonment stations closer at 7-9 km. EM Bypass and VIP Road connect it to south and central Kolkata, and it adjoins the Salt Lake Sector V IT hub.

The Kolkata Metro Orange Line is being built through Action Areas I-II (Eco Park, Nazrul Tirtha, IT Centre interchange for Sector V), but as of 2026 only the New Garia-Beleghata section outside New Town runs commercially.

Within New Town's own locality data, Amity University (~1.2 km) and Aliah University (~1.3 km) are the closest higher-ed campuses, with Dr APJ Abdul Kalam Government College, University of Engineering & Management and Rabindra Bharati University within roughly 2-6 km.

School options within about 1-3 km include Bodhicariya Senior Secondary School, Delhi Public School Newtown and The Newtown School, giving the township a fairly dense K-12-to-university cluster for a newer suburb.

New Town has emerged as Kolkata's second IT/ITeS hub after adjoining Salt Lake Sector V; NKDA records list 80 IT/ITES projects, 31 business projects and 12 Fintech Hub projects within its jurisdiction.

IT/ITeS majors including TCS, Wipro, Infosys, Cognizant, Accenture, Capgemini, Tech Mahindra and ITC Infotech operate here (the twin township-Sector V cluster counts 74+ IT companies), and the state's 200-acre Bengal Silicon Valley Tech Hub is coming up in Action Area II near Eco Park.

New Town's flagship attraction is Eco Park (Prakriti Tirtha), developed by HIDCO over roughly 480 acres around a large water body with theme gardens, boating and a musical fountain.

Other HIDCO-built sites include Nazrul Tirtha and Rabindra Tirtha cultural centres (commemorating Kazi Nazrul Islam and Rabindranath Tagore), the 180-ft Biswa Bangla Gate with its viewing gallery, and Mother's Wax Museum, giving the township an unusual concentration of state-developed tourist sites.

Locality data lists City Centre 2 and Central Mall (~2.4 km) as the nearest shopping centres, with Galaxy Mall and Shoppers Stop within about 3.5-4 km; the Bioscope multiplex at Axis Mall is roughly 2.6 km away.

HIDCO-run venues add further options: Eco Park's food court and Biswa Bangla Haat, the Biswa Bangla Convention Centre for large events, and Nazrul Tirtha's open-air theatre and auditoriums for performances and film screenings.

NKDA (formed 2008) administers a 29.34 sq km area with 221.78 km of roads across Action Areas I-III, as a declared Solar City and Smart Green City (IGBC Platinum green-township rating, 2020).

Civic features include door-to-door GPS/Smart Home Tag-tracked waste collection, a bio-methanation waste-to-energy plant, LoRAWAN solar street lighting, grid-connected solar power, public bicycle sharing and e-vehicle charging stations, alongside ongoing metro construction and arterial road upgrades.